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We're proud to be a part of San Diego, full of one-of-a-kind communities and diverse and passionate doers. At MyPoint Credit Union, we want to help these doers - individuals, families, local businesses and everyone in-between - do more of the things they love in the city they call home. For over 70 years, we've been helping our members make the most out of their finances so they can live life on their own terms. Life may be short, but it should be awesome, and that's why we're focused on helping our members get the most out of their lives. So tell us what you'd love to do. We'll help you do it.

Mailing Address for Correspondence, Loan Payments and Visa Payment:

9420 Farnham St.
San Diego, CA 92123

Mailing Address and Fax Number for Proof of Insurance:
P.O. Box 924619
Fort Worth, TX 76124

Phone: 1-866-504-1986
Fax number: 1-877-569-5719
You may also upload your valid proof of insurance to: myloaninsurance.com

Security / Fraud Contact

If you suspect you’ve received a fraudulent e-mail, supposedly representing MyPoint Credit Union, forward it to us immediately at security@mypointcu.com.

Mortgage Loan Servicing

Qualified Written Requests, notifications of error, or requests for information concerning your loan must be directed to:

MyPoint Credit Union
Attention: Loan Servicing
9420 Farnham Street
San Diego, CA 92123
Management Group

If you need help on an account related issue, please contact our Call Center at the phone number or email-address listed above. You can also contact the MyPoint Credit Union management group with any comments or concerns. If you have questions, comments or concerns about your account or the credit union’s operations, contact the credit union directly via e-mail at mgmt@mypointcu.com.

Supervisory Committee

If you are not satisfied with the response, you can appeal the matter to the Supervisory Committee, which will conduct an additional, independent review. Supervisory Committee correspondence should be mailed or emailed to the following addresses:

Supervisory.committee@mypointcu.com

The Supervisory Committee
MyPoint Credit Union
P.O. Box 420418
San Diego, CA 92142-0418

Email Us:

Call Center

  • Call Center Hours: Monday through Friday 7am to 6pm and Saturday 9am to 4pm
  • Phone: 858-495-3400
  • Toll-Free: 888-495-3400
  • Fax Number: 858-495-3416

Email

General Inquiry or Online/Mobile Banking Email Loans

Real Estate:

Arrow – Automated Telephone Teller: 858-495-0222

Routing Number: 322281484

*Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA / SIPC) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. The Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members.

Financial Advisors are registered to conduct securities business and licensed to conduct insurance business in limited states. Response to, or contact with, residents of other states will be made only upon compliance with applicable licensing and registration requirements. The information in this website is for U.S. residents only and does not constitute an offer to sell, or a solicitation of an offer to purchase brokerage services to persons outside of the United States.

CFS representatives do not provide tax or legal guidance. For such guidance please consult with a qualified professional. Information shown is for general illustration purposes and does not predict or depict the performance of any investment or strategy. Past performance does not guarantee future results.

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